Privacy Policy
Penfund is committed to maintaining the confidentiality, integrity and security of personal information provided by its clients, employees, and business partners, in accordance with the laws and regulations governing collection, use, protection and disclosure of personal information. This policy explains how Penfund and our affiliated entities collect, use and disclose personal information that we receive when you visit or communicate with us through our website.
Website use and Contact Us page
Our website does not use cookies, web analytics, tracking pixels, or similar technologies. We do not collect information about your browsing behavior, IP address, or device for tracking, profiling, or analytics purposes when you submit an inquiry.
When you use the Contact Us feature on our website, we collect only the personal information you voluntarily provide, such as your name, email address, company name, and the content of your message. We collect this information solely to:
- Respond to your inquiry or request
- Communicate with you regarding the matter you contacted us about
Your personal information is not used for marketing purposes.
Consent
By submitting information through our Contact Us form, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time by contacting us using the information provided on our website.
Use and disclosure
We do not sell, rent, or trade personal information collected through the Contact Us form or by visiting our website. Your information may be accessed internally by authorized personnel or shared with trusted service providers only as necessary to respond to your inquiry.
Safeguards
Penfund utilizes computer safeguards and secured files and premises to protect personal information both online and offline from unauthorized use, loss, alteration or destruction. Only authorized personnel are permitted to have access to files maintained by Penfund and we apply reasonable administrative, technical, and physical safeguards, designed to protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy legislation, and applicable U.S. federal and state privacy and data security laws. In addition, all Penfund employees complete privacy training at least annually.
Retention
Personal information collected through the Contact Us form is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal, regulatory, or business requirements.
Access and correction
You have the right to request access to your personal information held by us and to request corrections if you believe it is inaccurate or incomplete, subject to applicable legal limitations. Questions or requests can be directed to the Chief Compliance Officer: Tony Howard, Email: thoward@penfund.com.
Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. Where required by law, we will notify you of material changes.
